Mexico City, Mexico; May 24, 2011- Aeromexico, Mexico’s global airline announces that the switch to its new system for reservations and airport check-in platform, Sabre, has been a success, since its initial stages on Sunday. The transfer to the new system is a continuous development that promises better service as soon as the turnover process is completely operational. As a result of the change, passengers have experienced some minor check-in and travel delays in the last several hours at several of the airports Aeromexico flies to.
However, inorder tokeep ourpassengersandthegeneral public well informed, we’d like to report thatbothour online check-in services are running and fully operationalto receive reservations, for purchases, consultations, and check-in for all trips.
As of today, all flights are on schedule and all areasof documentation andautomaticcountersat Terminal2, our callcenterandticket offices, areoperatingnormally.
In an effort to ease the check-in process, we recommendallpassengersusetheonlineservice("Web Check-in") locatedon thehomepageofwww.aeromexico.com, which allows passengers to check-in up to 24hours beforedeparture.
AeromexicoGroupreiteratesitsgratitude toall passengersfortheir understanding ofthis processofsystem change.
About Grupo Aeromexico
Grupo Aeroméxico, S.A.B. de C.V. is the holding company for a group of subsidiaries engaged in the commercial airline business in Mexico, and the promotion of passenger loyalty programs. Its fleet includes Boeing 777, 767 and 737 aircraft, and next generation Embraer 145 and 190 jets.
Grupo Aeroméxico operates its main hub out of Terminal 2 in the Mexico City International Airport. The Group offers 450 daily flights to different cities in Mexico, the United States, Canada, Central and South America, and Europe and Asia.
Aeroméxico is a founding member of SkyTeam, a global airline alliance partnering 13 airlines: Aeroflot, Aeroméxico, Air Europa, Air France, Alitalia, China Southern, CSA Czech Airlines, Delta Air Lines, KLM Royal Dutch Airlines, Kenya Airways, Korean Air, TAROM Romanian Air Transport and Vietnam Airlines. SkyTeam offers all partner airline passengers a large global network with more destinations and frequencies and improved connectivity. Passengers can earn and redeem miles with the different partners’ loyalty programs and enjoy the 415 airport lounges around the world. SkyTeam offers its 384 million annual passengers more than 12,500 daily flights covering 898 destinations in 169 countries. www.skyteam.com